WE KNOW YOU HAVE QUESTIONS AND WE'VE GOT THE ANSWSERS
FAQ - Section Intro
Check out our frequently asked questions below and if you still have questions about our services, feel free to email us at info @ RelaxPartyNY .com and we'll be more than happy to answer your questions or address any concerns you have.
FAQ Instructions - Section Intro
BOOKING - Title
How do I Book?
Our appointments are currently booked through Styleseat, a secure booking site made just for salon stylists. You can book your appointment 24/7 at www.styleseat.com/outbar or download the Styleseat App for easier booking.
How long is the SPA Party?
It will depend on the number of guests and services. Generally, they are 3 hours.
What if the type of Spa Party I want is not listed? How do I book what I want?
Enter Answer Here.
Do I need to be vaccinated in order to attend a spa party?
YES! We will have Medify Air Purifiers in the treatment rooms and the fellowship areas.
FAQ - BOOKING - accordian LIST section
PAYMENTS, CANCELLATIONS, RESCHEDULES
PAYMENTS - Title
I'm running late, what do I do?
We get it, things happen. Traffic, kids, work, unexpected events happen. Our stylist will try her best to accommodate you and may still be able to provide service to you if you are no more than 15 minutes late. We are committed to serving each guest in a timely manner, thus, if you arrive more than 15 minutes late, we may need to reschedule your appointment. In order to compensate our stylist, we will have to charge a 25% reschedule fee for same day cancellations/reschedules. The reschedule fee will not be applied to future services. Let us know you're running late at hello @ RelaxPartyNY . com or call 347-494-0424. Tip
How do I pay?
You will be prompted to enter in your credit card details at the time of your appointment. This card will be safely secured for your appointment and will only be charged once the appointment is complete. Tip is optional and greatly appreciated.
What is your cancellation policy?
Did something come up? We understand. RelaxPartyNY provides customized services involving substantial human labor and therefore does not offer refunds. Customers may reschedule once.
FAQ - PAYMENTS - accordian LIST section
SERVICES - Title
How do I get ready for my Spa Party?
Enter Answer here.
I'm pregnant, can I still receive SPA Party services?I'm pregnant, can I still receive SPA Party services??
Yes, we offer specific services for pregnancy.Yes, we offer specific services for pregnancy.
Is it safe to have treatments the day before or the day of my wedding?
Absolutely! You may want to consider coming by the office 1-2 weeks prior to have a spot treatment sample of any body treatment to make sure you are not allergic to it.
Is there anything I should avoid prior to my SPA Party treatment?
If you will be receiving a Body scrub, please avoid shaving the day of your session.
Are there any health conditions I should disclose prior to my appointment?
A medical history intake form will be sent to you and reviewed prior to your session. We will notify you of any contraindications.
What about teens and tweens?
Yes, yes, yes! They love having a Spa Party!
How far are you?
Not too far! Our guests have come to celebrate happy times with our massage spa parties from many towns on Long Island and NYC including Babylon, Bayshore, Brentwood, Centerport, Commack, Deer Park, Dix Hills, East Northport, Fort Salonga, Greenlawn, Hauppauge, Huntington, Freeport, Islip, Kings Park, Massapequa, Melville, Nesconset, Northport, Ronkonoma, Selden, Smithtown, Sound Beach, St. James, West Islip, etc. Suffolk County and Nassau County Residents alike have made memories here!